Millions of customers shop on Amazon daily, making it the worldās leading online retailer. Some users, however, encounter issues with theĀ Amazon shopping cart not working. Especially if you are in the middle of purchasing something, this can be very frustrating.
In this article, weāll explain why the Amazon cart might not be working and offer solutions. Youāll also learn how to avoid future issues with your Amazon cart.
Why Your Amazon Cart May Is Working Today?
You may not be able to use the Amazon cart for a variety of reasons. Below are a few examples:
- Browser issues:Ā Browser problems are one of the most common reasons why the Amazon cart might not work. Your browser may be outdated or incompatible with Amazonās website.
- Cookies:Ā When you visit a website, small files are saved to your computer. You may experience problems with the Amazon cart if your browser does not allow cookies or if you have deleted your cookies.
- Internet connection:Ā Slow or unreliable internet connections can affect your Amazon cart. You will have to have a stable and fast internet connection to shop online.
- Amazon server issues:Ā Sometimes, Amazonās servers experience problems that affect shopping carts. It is usually a temporary problem that will be resolved quickly.
- Payment issues:Ā You may not be able to add items to your Amazon cart if you have a problem with your payment method.
Ways to Fix Amazon Cart Not Working Error
In case your Amazon cart not working properly, there are several solutions you can try. There are a variety of effective solutions, including:
Clear Your Browser Cache and Cookies
Depending on which browser youāre using, you will have different methods for clearing your browser cache and cookies. These are some of the most popular browsersā instructions for clearing your cache and cookies:
Google Chrome:
- On Chromeās top right-hand corner, click on the three dots.
- Afterward, select āMore toolsā and then āClear browsing data.ā
- Thereafter, check āCookies and other site dataā and āCached images and files.ā
- To clear the data, select theĀ time range.
- Then click āClear data.ā
Mozilla Firefox:
- Initially, in Firefox, click the three lines in the top right corner.
- Go to āOptionsā and then āPrivacy & Security.ā
- Click on āCookies and Site Dataā and then click āClear Data.ā
- After that, ensure that āCookies and Site Dataā and āCached Web Contentā are enabled.
- Click on āClear.ā
Safari:
- From the top menu bar, select āSafari.ā
- Choose āPreferencesā and then āPrivacy.ā
- Select āManage Website Data.ā
- Click āRemove Allā to delete all cookies and cached data.
- Click āRemove Now.ā
Microsoft Edge:
- On the top right corner of Edge, click the three dots.
- Go to āSettingsā and choose āPrivacy, search, and services.ā
- On the āClear browsing dataā page, click āChoose what to clear.ā
- After that, ensure that āCookies and other site dataā and āCached images and filesā are checked.
- Click āClear now.ā
Try a Different Browser
You may also try using a different browser if you are not able to resolve theĀ Amazon cart not working issue after clearing your browserās cache and cookies. Some browsers may not be able to deal with certain websites and features due to compatibility issues.Ā Hereās how to try a different browser:
- You will need to determine the browser you are currently using. It is usually possible to find this information by searching online or in the browserās settings.
- Changing your browser will make a difference. Many popular options include Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge.
- Your computer needs to be updated with the new browser. Download it and install it.
- You can access Amazonās website once the browser has been installed.
- If you are having trouble adding items to your cart, sign in to your account and try again.
Using the new browser, itās unlikely the original browser caused the issue. Using the new browser for your Amazon shopping might be a good idea going forward.
Itās possible, however, that the problem is related to your Amazon account or the website if the Amazon cart does not work in the new browser.Ā
Check Your Internet Connection
Itās possible your internet connection may be the cause of issues with theĀ Amazon cart not working. Here are some steps you can take to resolve the issue with your internet connection possibly:
- In most cases, slow internet speeds are caused by a slow internet connection from your internet service provider. You can test your internet speed. You may need to contact your ISP for assistance if your internet speed is much lower than what youāre paying for.
- If you are having trouble with your internet connection, restarting your router may help. You can do this by unplugging your router, waiting 30 seconds, then plugging it back in. Before you can access the Amazon cart again, ensure the router is fully restarted.
- If your internet speed is slow or you have a weak signal, try moving closer to your router. To boost your signal, upgrade your router or purchase a range extender.
- Your internet speed may be slowed down if other devices are connected to your network. If you want your internet connection to be faster, disconnect other devices or limit their bandwidth usage.
- It is better to use a wired connection rather than a wireless one if possible. In general, wired connections tend to be more stable and can provide faster internet speeds.
Restart Your Computer
You may find that restarting your computer will solve the Amazon cart problem if you still donāt see results after trying some of the previous solutions. If you are experiencing problems with the Amazon website, restarting your computer may help remove any temporary files or processes. Hereās how to restart your computer:
- You should save any open files and close any open programs.
- On your screen, click the āStartā button.
- Usually, the power icon is located next to the āShut downā option.
- Then click the āRestartā button.
Open your web browser and navigate to the Amazon website after restarting your computer. Re-log into your account and add items to your cart.
Your computer or web browser likely encountered a temporary issue that caused your Amazon cart to malfunction. If it works again after restarting your computer, the problem might be due to a temporary problem with your computer. It is possible, however, that there is a deeper issue that requires further troubleshooting if the Amazon cart still doesnāt work.
Contact Amazon Customer Support
If youāve tried all the previous fixes, but the Amazon cart still does not work, contact Amazon customer support. Their dedicated customer service team provides solutions to help resolve issues with their website. Hereās how to contact Amazon customer support:
- Click on the āCustomer Serviceā link located in the top menu of the Amazon website.
- To contact us, scroll down the page and click āContact Us.ā
- From the drop-down menu, select the issue youāre experiencing.
- You can contact Amazon by email, phone, or live chat.
- Whether it is your order number or your account information, please provide it.
- To reach Amazon customer service, follow the prompts.
When you contact Amazon customer support, be sure to describe the issue in as much detail as possible. By doing so, the representative will be able to provide a more appropriate solution to the problem.
Wrap Up
So, thatās how to fix the Amazon cart not working issue. We hope that the fixes we have mentioned earlier in this article have helped you. Moreover, in case you need more help, comment below and let us know.Ā
ALSO READ:
- Change Country on Amazon Shopping App and Website
- How to Pay with Apple Pay on Amazon
- How to Use PayPal On Amazon
- How to Change Language on Amazon in PC or Mobile
- How to Change Billing Address on AmazonĀ
- What is Amazon Hub Counter? Amazon Hub Counter Near Me
- How to Download Amazon Prime Video on Windows 11